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Nexersys Q&A Forum
Does Nexersys give discounts to veterans? What special promotions or coupons are available to military veterans and military families at Nexersys? Does Nexersys have a military discounts webpage or website? more
What's Nexersys returns and exchanges policy? Can you return in-store? How many days do you have to return items to Nexersys for a full refund? Do I need a receipt to return my item to Nexersys? Do items need to be in new condition? more
How much does Nexersys charge for shipping? Do they offer free shipping all the time? Where does Nexersys ship from? Do they ship on weekends? more
Last answer by Donata L. 60 months ago +0 votes:
Briefly, the Nexersys Home NXS-H is fitness the whole family can enjoy, especially for beginners but also challenging for passionate exercisers.  The avatar training routine is one of several features of the fitness program. It function is “follow me” and sparring rounds against onscreen avatar.  Other features include, high-intensity, training videos, multiple training levels, nexersys training, my training, multiplayer/gaming mode, training rounds, on-screen feedback, and personal users profile. more
Last answer by Donata L. 60 months ago +0 votes:
Applying for an extended two-year warranty for Nexersys’ pro unit is really quite simple. When you apply for a two-year extension you will receive 3 years of security on your powered components including the CPU, monitor, acceleormeters, cables and power supply. To apply for an extended two-year warranty, simply go to the company’s website at http://www.nexersys.com, once you are directed to the homepage select “Two Years (add $349.00) located to the right side of the page, then press “add to cart” when you are ready to proceed to checkout. Or else, click “e... more
Last answer by Edward Matthews 62 months ago +0 votes:
The Nexersys home system costs $2495.00 and the footprint size is 4.1 feet wide, 4.1 feet long, and 5.9 feet tall. It should be able to fit in a relatively small space and you should be able to have it function without taking up too much room too. more
Last answer by Donata L. 62 months ago +0 votes:
Currently, Nexersys accepts Visa, MasterCard, and American Express credit cards.  Companies that accept credit cards generally accept debit cards that display a Visa or MasterCard logo. Keep in mind that you must have sufficient funds on your card (in bank account) to cover the purchase amount. You can try using your debit card at checkout in the “payment” section.  The company also accepts electronic checks.  If you prefer this method, you would need to select “electronic check” payment method option and enter your bank name, account type, routing number... more
Asked by Jessie R in Nexersys1 answers
Last answer by Knoji 63 months ago +0 votes:
Teddy Sy provided an answer to this question in this review of Nexersys:Nexersys is a company that manufactures industry leading and innovative virtual fitness machines.The company combined gaming and computer technology to come up with a revolutionary multimedia fitness machine. With the concept of combining exercise and gaming, their fitness machine provides a unique combination of cardio, strength, endurance, and mental acuity training in a single piece of equipment without the need for a personal trainer. They have two categories for their product, the Home Fitness and the Commercial Fitne... more
Last answer by Knoji 63 months ago +0 votes:
Teddy Sy provided an answer to this question in this review of Nexersys:Nexersys started its business on December 29, 2010 and they are located in Austin, Texas and it is headed by its president and CEO, Mr. Terry Jones. The company manufactures revolutionary fitness machines that combine exercise and gaming to provide users a unique cardio, strength, endurance, and mental acuity training in a single piece of equipment without the need for a personal trainer. Mailing address:  500 San Marcos, Suite 201 Austin, TX 78702 Phone Numbers: Sales - (877) 785-3818 Customer Service - (... more
Last answer by Knoji 63 months ago +0 votes:
Teddy Sy provided an answer to this question in this review of Nexersys:Nexersys fitness machines have been rated as an excellent exercise machine by users and are satisfied with the results after using the product. Here are some of the testimonials of customers: "Just wanted to let you know that I Love the Nexersys. If anyone has an excuse not to exercise they need to talk to me. No excuses! I was diagnosed with Stage IV Breast Cancer 3 years ago. The cancer has spread to my bones...spine, hip, sacrum. My disease is terminal, but I won't let it get me down. It feels great working out and I ... more
Last answer by Knoji 63 months ago +0 votes:
Teddy Sy provided an answer to this question in this review of Nexersys:Nexersys is accredited by the U.S. Better Business Bureau (BBB) since December 28, 2011 with an A- rating. According to BBB there were no complaints filed against the company for the last three years. Their site does not mention any awards the company has achieved, but their product has been featured and was given positive reviews in some fitness websites. Here are some of the sites where the Nexersys fitness machine was featured: www.prnewswire.com www.austinfitmagazine.com Fox 7 Austin Keye TV News more
Last answer by Knoji 63 months ago +0 votes:
Teddy Sy provided an answer to this question in this review of Nexersys:According to the three month Alexa global traffic rankings, Nexersys has a global rank of 502,624 and a United States rank of 199,487 with an average of 2.9 unique viewers per day. Compete reported that the site has 8,559 unique visitors daily which translate into a 168,410 ranking in unique viewers. While the site's Google PageRank is three out of possible ten. more
Last answer by Knoji 63 months ago +0 votes:
Teddy Sy provided an answer to this question in this review of Nexersys:Nexersys can be followed on their Facebook account which shows that they have 1,124 likes. Their Twitter account shows that they have 1,130 followers and have posted a total of 2,216 tweets. They operate and maintain a blog which is being updated regularly. They also have several videos uploaded on YouTube with about 95,456 views. more
Asked by Lea Fegan in Nexersys1 answers
Last answer by Knoji 63 months ago +0 votes:
Teddy Sy provided an answer to this question in this review of Nexersys:Nexersys is a certified secure site as attested by the McAfee secure trustmark which only appears if a website has passed McAfee's intensive security scan. It also uses industry standard Secure Socket Layer (SSL) encryption to secure customer's personal and credit card information when transmitting sensitive data over the internet. The Google Safe Browsing Diagnostic Page for Nexersys shows that the site is not currently listed as suspicious and there were no suspicious content found and has never hosted malicious softwar... more
Last answer by Knoji 63 months ago +0 votes:
Teddy Sy provided an answer to this question in this review of Nexersys:Nexersys fitness machines are reasonably priced compared to other fitness machines. It's innovative virtual fitness machine that combines gaming and computer technology sets it apart from its competitors. Nexersys Fitness Models and prices: Home Model NXS-H= $2,995.00 with 1-year warranty, add $199.00 with 2-year warranty, add $349.00 Pro Model Unit NXS-P = $6995.00 with 1-year warranty, add $250.00 with 2-year warranty, add $450.00 Commercial Unit NXS-C = contact Sales at telephone number 855-490-667... more
Asked by jon p in Nexersys1 answers
Last answer by Knoji 63 months ago +0 votes:
Teddy Sy provided an answer to this question in this review of Nexersys:The Nexersys site contains little information on its shipping policy, but at the checkout page it appears that the company only ships within the continental United States. For international shipping, customers are advised to contact sales or customer service at telephone numbers (877) 785-3818 or (877) 785-3823 respectively or send an email at info@nexersy.com for more information on orders outside the U.S. more
Last answer by Knoji 63 months ago +0 votes:
Teddy Sy provided an answer to this question in this review of Nexersys:Nexersys accepts all major credit and debit cards as a form of payment for their products. Accepted credit cards are Visa credit card, MasterCard, Discover and American Express card. The company as of this time does not accept payments through PayPal. Also their website does not mention EbillMe, BillMeLater, E-Check, EFT and QPass as payment method. more
Last answer by Knoji 63 months ago +0 votes:
Teddy Sy provided an answer to this question in this review of Nexersys:Nexersys states in its return/refund policy that If in any case customers are not 100% satisfied with the product, they can contact Customer Care department, 877-785-3823, within six weeks of delivery for a Return Authorization. Returns must include all accessories and must be in original condition and packaging for a full refund of the full original price, less shipping and handling. Items must be postmarked no later than 2 weeks after the Return Authorization is given. All products returned without a Return Authorization... more
Asked by Tim Morgan in Nexersys1 answers
Last answer by Matthew Johnson 64 months ago +0 votes:
As long as you don't try to overdo it and "make up for lost time" when you start back up again, you should be fine. It would probably be best to start off at the beginner level at first and work your way back up to your current level. more
Asked by roytanay in Nexersys1 answers
Last answer by Stacey Gaubatz 64 months ago +0 votes:
It is always recommended that one speak to his or her doctor prior to beginning a workout regimine. If the doctor says you are healthy enough to begin a daily workout regimine then it would be advisable to continue as planned and workout daily. However, you should follow the doctors advice so, if the doctor gives you the okay to workout two times per week, an hour each time then you listen. This is for your own health. more
Asked by roytanay in Nexersys1 answers
Nexersys Overview

Nexersys is a company that manufactures industry leading and innovative virtual fitness machines.The company combined gaming and computer technology to come up with a revolutionary multimedia fitness machine. With the concept of combining exercise and gaming, their fitness machine provides a unique combination of cardio, strength, endurance, and mental acuity training in a single piece of equipment without the need for a personal trainer. They have two categories for their product, the Home Fitn... more

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