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Nexersys: Products & Services

Nexersys is a company that manufactures industry leading and innovative virtual fitness machines.The company combined gaming and computer technology to come up with a revolutionary multimedia fitness machine. With the concept of combining exercise and gaming, their fitness machine provides a unique combination of cardio, strength, endurance, and mental acuity training in a single piece of equipment without the need for a personal trainer. They have two categories for their product, the Home Fitness and the Commercial Fitness. 

Home Fitness Models:

  • NXS-H - this is designed for family fitness, beginners and avid exercisers. It was designed to save up to 5 user profiles which allows family and friends to enjoy multi-player modes as well as customized, progressive training guided by Nexersys.
  • NXS-P - is designed for the most focused, committed athlete. It also has the same interactive features of the NXS-H.

Commercial Fitness Model:

  • NXS-C is specially designed for the commercial gym, with a heavier frame and walk-up software features such as Try Me and Quick Start.
Nexersys: Company Background

Nexersys started its business on December 29, 2010 and they are located in Austin, Texas and it is headed by its president and CEO, Mr. Terry Jones. The company manufactures revolutionary fitness machines that combine exercise and gaming to provide users a unique cardio, strength, endurance, and mental acuity training in a single piece of equipment without the need for a personal trainer.

Mailing address: 

  • 500 San Marcos, Suite 201 Austin, TX 78702

Phone Numbers:

  • Sales - (877) 785-3818
  • Customer Service - (877) 785-3823
  • Corporate Office - (877) 209-0320


Nexersys: Customer Feedback & Reviews

Nexersys fitness machines have been rated as an excellent exercise machine by users and are satisfied with the results after using the product.

Here are some of the testimonials of customers:

"Just wanted to let you know that I Love the Nexersys. If anyone has an excuse not to exercise they need to talk to me. No excuses! I was diagnosed with Stage IV Breast Cancer 3 years ago. The cancer has spread to my bones...spine, hip, sacrum. My disease is terminal, but I won't let it get me down. It feels great working out and I can feel my body getting stronger. I can't use it everyday because I need to 'rest' the next day and I am still having issues from my surgery, but it makes exercise fun. All the medications I was put on caused me to put on about 40 pounds and I am working hard to get fit again...well as fit as I can ever be. If you need a spokesperson or someone to endorse the can use me! Marcie, age 56" - Marcie Garside
"After having the Nexersys in our house for roughly one month, I can confidently say that this product has the potential to deliver a serious knock-out blow to other home fitness machines" - Brad Marcus
Nexersys: Business Credibility & Trustworthiness

Nexersys is accredited by the U.S. Better Business Bureau (BBB) since December 28, 2011 with an A- rating. According to BBB there were no complaints filed against the company for the last three years. Their site does not mention any awards the company has achieved, but their product has been featured and was given positive reviews in some fitness websites.

Here are some of the sites where the Nexersys fitness machine was featured:

Nexersys: Website Popularity & Google Ranking

According to the three month Alexa global traffic rankings, Nexersys has a global rank of 502,624 and a United States rank of 199,487 with an average of 2.9 unique viewers per day. Compete reported that the site has 8,559 unique visitors daily which translate into a 168,410 ranking in unique viewers. While the site's Google PageRank is three out of possible ten.

Nexersys: Social Media Presence

Nexersys can be followed on their Facebook account which shows that they have 1,124 likes. Their Twitter account shows that they have 1,130 followers and have posted a total of 2,216 tweets. They operate and maintain a blog which is being updated regularly. They also have several videos uploaded on YouTube with about 95,456 views.

Nexersys: Website Security & Safety

Nexersys is a certified secure site as attested by the McAfee secure trustmark which only appears if a website has passed McAfee's intensive security scan. It also uses industry standard Secure Socket Layer (SSL) encryption to secure customer's personal and credit card information when transmitting sensitive data over the internet.

The Google Safe Browsing Diagnostic Page for Nexersys shows that the site is not currently listed as suspicious and there were no suspicious content found and has never hosted malicious software in the past 90 days.

Nexersys: Pricing & Packages

Nexersys fitness machines are reasonably priced compared to other fitness machines. It's innovative virtual fitness machine that combines gaming and computer technology sets it apart from its competitors.

Nexersys Fitness Models and prices:

Nexersys: Shipping Rates & Policies

The Nexersys site contains little information on its shipping policy, but at the checkout page it appears that the company only ships within the continental United States. For international shipping, customers are advised to contact sales or customer service at telephone numbers (877) 785-3818 or (877) 785-3823 respectively or send an email at for more information on orders outside the U.S.

Nexersys: Payment Methods Accepted

Nexersys accepts all major credit and debit cards as a form of payment for their products. Accepted credit cards are Visa credit card, MasterCard, Discover and American Express card. The company as of this time does not accept payments through PayPal. Also their website does not mention EbillMe, BillMeLater, E-Check, EFT and QPass as payment method.

Nexersys: Returns, Refunds & Exchange Policy

Nexersys states in its return/refund policy that If in any case customers are not 100% satisfied with the product, they can contact Customer Care department, 877-785-3823, within six weeks of delivery for a Return Authorization. Returns must include all accessories and must be in original condition and packaging for a full refund of the full original price, less shipping and handling. Items must be postmarked no later than 2 weeks after the Return Authorization is given. All products returned without a Return Authorization Number or outside the return period will not be refunded.

Nexersys: Product images & screenshots
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Comments (1)

This is not an approved offer from Nexersys. We do no support affiliate offers. Please contact Nexersys directly for information and the latest offers. 877-209-0320

Nexersys Rating Summary
Customer Reviews
Nexersys Average Rating:
(1 rating)
Nexersys 5 out of 5 based on 1 ratings. 1 user reviews.
Alan Page — 64 months ago
5.0 Star Rating: Highly Recommended
“Awesome machine!”

we have a bunch of exercice equipment, a treadmill, universal, bowflex dial weights. But I have stuck with this the longest. it's a lot of fun and burns calories in a unique way. There are a couple of issues I have with it. because

1) It has an accuracy gage, seems to be off a bit. when stricing in the middle of the pad doesnt register a hundred percent. maybe I have to tighten the pads to the machine more.

2) the heart rate wrap doesnt read well. I tried the suggestions . (... read more

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